With friends like this who needs to advertise?

If you saw "Snake in the Grass" Feb. 10th, 2012 on CBC's Marketplace, then you'll know what I mean. The program addressed customer outrage at the way Weedman conducts their business including consumer protection violations.

Hey, do your homework. Just Google any lawn company and "complaints" and you'll see, in most cases, there's nothing different from the Marketplace broadcast.

I spent five years in the Lawn Care Industry with one of the larger companies before I started my own. I already knew this and have reported it here in many a blog over the last 4 years.

I watched as they failed upwards with their customer service, their crass handling of complaints, their inexcusable practice of sending inexperienced students to do applications and the blatant lies in order to ring a few more shekels from unsuspecting patrons. The company I worked for was pompous and pretentious in how they treated their customers and I, as the messenger, often handled the brunt of the fallout.

When I started my company 5 years ago with an impending pesticide bylaw looming, people thought me mad. Why would I go into an industry that had such limitations placed on it to be successful? Yet, I believed by changing the lawn care model and running an operation that was 180 degrees from that of my competitors I could achieve growth- a growth that has continued year after year since I started. All this despite having limited tools to do my job effectively.

The bigger companies should have realized the storm was coming and put on goulashes as well, but they continued to pound away with the tired methods that made them rich when the products worked with absolution.

Sure it's easy to blame the anger and resentment Weedman is feeling on the pesticide bylaw, it has hurt us all, but it's not the real reason for the loss of revenue. We use the same materials as the big guys and we have close to 98% customer retention year in-year out.

So what's the difference?

Today the customer has to become a partner and realize their role in maintaining the health of their lawn, it's the only way and it requires education. Gone are the days of showing up twice a year and spraying weeds and gone is the methodology that these companies still cling to like a baby-blankie.

The customer is not a number and they are not a blank cheque - a realization in the first step to building the better beast.

Personally I hope companies like Weedman continue to operate as they always have...after all, they're my best advertisement.

Predicitions

Since the beginning of 2012 there have been the usual onslaught of predictions for the year ahead. Everything from financial warnings and potential weather catastrophes to celebrity death guestimations and scandals lying in wait.

And let us not forget a shout out to the Mayans with the end of the world looming next December.

In keeping with the spirit, I thought it might be fun to give you my forecast for the 2012 lawn care season.

So here it goes:

People will continue threatening to pave over their lawns, or create 4,000 square foot rock gardens, but the number who actually do this will be small.

April and May will be cooler and drier than normal across most of the region. Which means less time spent in my rubber boots and perhaps manageable weed control...fingers crossed.

Grub issues will continue to be a problem as we run the 3-year cycle. Most damage will be seen in the Spring due to a milder Winter and unruly raccoons.

Summer will be cooler and drier than normal, with the hottest temperatures in early June and mid-July. Crabgrass could be a problem in July again in some areas, but Chinch Bug shouldn't be as bad as it was last year.

September and October will be cooler and slightly rainier than normal in the east, while the west will be drier than normal, with near-normal temperatures, on average.
In all, looks like a pretty decent fall to over-seed, apply nematodes and pray for a quick end to the lawn season...just kidding about that last one.

People will continue to shop state-side for weed and insect controls and disregard the Provincial bylaw. After all, the Feds run the border and they don't have a problem with pesticides...plus, is that poison ivy and giant hogweed I see in the backyard?...just sayin'. Poisonous plants are exempt under the bylaw.

On second thought maybe the Mayans were right, except it's the lawn care industry teetering on the precipice of extinction?

Here's hoping there's a 2013. In the meantime have a great 2012.

Same old, same old

The 2012 IPM Symposium happened this past Monday and once again yours truly was in attendance. Yet, I found the speakers presenting much of the same old tired information I've heard over the past few years concerning green alternatives to control weeds and insects.

I actually found out more on my own research than was presented to me at this largest event for the Lawn Care Industry.

There was no information of the long awaited new weed control Phoma Macrostoma. What I found out is, it has been approved by the PMRA, but Scotts is dragging their ass on the manufacturing. Probably until they discover the best way to charge us more for this product. Anyway it could be as much as 2 more years before we see it hit the shelves.

Continued tests with Fiesta showed it did work, to a point, in controlling weeds. The key word here is "control", not kill. Also take into consideration that the Guelph Turfgrass Institute conducts many of its tests in a controlled, or greenhouse environment. There are no neighbours with weed infested lawns going to seed and blowing onto your lawn, no children and pets running roughshod over the testing area and no times where the mercy of Mother Nature comes into play. The good news, Fiesta seems to be coming down in price as other companies challenge Neudorff with their own chelated iron products.

Also the reason Neem Oil was pulled from our collective grasp in 2011 was mentioned, but if you've been reading these blogs, you knew that months ago when it first surfaced.

The Ministry continued to thump their chest with the amount of inspections and fines that were administered over the past year, but it came across as weak at the knees and job justification more than a warning to those caught in a moral dilemma of pesticides vs. bylaw. There are just too many loopholes and not enough teeth.

Over all, the food was good, but I came away with nothing more then a "circle the wagons" mentality preaching to try and weather the storm until someone manufactures weed and insect controls that actually work effectively.

Until then, either hang on and curse under your breath, or convert to a micro lawn, (pictured above) that you can maintain easily. The alternatives are slim to none, and Slim just left the IPM Symposium.

2011: That's a wrap

What a year it was...ouch!

Yet, here are some things, in retrospect, I found were pretty funny about the 2011 lawn care season.

Many people expressed out-right disgust at the way the Provincial Liberals dictated a pesticide ban yet they still got re-elected even if, in a small victory, his Minister of the Environment- John Wilkenson, didn't...lol


I bought a brand spanking new spray tank for one of my trucks, yet I had not 1, not 2, not 3, but 4 separate problems with it this year. Too bad Rittenhouse isn't in the political arena, with a track record like that they probably would have been re-elected too. Anyway, tanks for the memories...lol

The PMRA took away an organic application from all lawn care companies, neem oil, a natural pesticide that people in India have used for years and even brush their teeth with it. This in a year where Chinch Bug ruined many a lawn...and why? Because it's not registered for use as an insecticide...lmfao

There are new products on the market to help combat the infestations we saw this year, yet like Fiesta, cost more and require higher rates of application than previous methods. Someone's making money, but it isn't the lawn care industry...rotfl

Every time I needed rain, even when it was forecast, I didn't get it.
Every time I needed dry weather, even when it was forecast, I didn't get it.
Good to know somethings never change when it comes to forecasting the weather...lmfao

OMG! Yet, with all this laughing, I still have to ask, why is it that I'm crying so much?

All the best in 2012...honestly, it couldn't be worse.

Now, here's a scary tale.

It's not even Halloween yet, but...

With a little over two months remaining in the calendar I've already posted more than any other year. I also realize much of what I posted has been of a negative nature...Sorry.

Really, I'm an easy going guy who tries to enjoy life, but if you're in the lawn care industry you must admit, this year, more than any other in recent memory has had its trials and tribulations.

The truth is, the products that were unceremoniously dumped to the curb back on Earth Day 2009 were all approved by Health Canada and the PMRA. Why you ask? Because those products went through rigorous testing and approval before being deemed safe for public use. That's why they were assigned PCP numbers in the first place.

So why the 180?

Really doesn't matter the horse is gone, you can close the barn doors if you want. It won't make a difference, especially with McGuinty tending the farm.

I, like you, was brainwashed into thinking this was all for the greater good until I learned it affected an industry responsible for approximately 4% of all pesticides used. That the golf courses and the food we eat were still susceptible to the old school treatments. Read some of my earlier posts and you'll see this to be true, but now...I'm just angry and burnt out.

This year we were really shown the results of not having the proper tools to deal with infestations. With very little left to fight Chinch Bug they thrived in the heat and destroyed many a lawn this summer...ask any company out there.

It seemed that alergies were much worse this year than they've ever been and if you could monitor it, you'd probably find more children are suffering the ill effects of playing on, playgrounds, parks and lawns that are bare,insect-infested, hard as concrete, or pollen farms over-run with thistles, burdock, and various broadleaf than prior to the bylaw when the surface was padded with green grass.

The natural predators like birds and bats were down which left raccoons and skunks digging the hell out of the turf for...insert your grub name here.

You can argue nematodes all you want as an effective control but the fact remains, there are a lot of variables involved in this application: Expiration date, must be kept refrigerated until use, 2 hours to use the concentrate once mixed, must be watered into the lawn for 3 days, must be applied in cloud, rain or late in the day. Plus Sod webworm, white grub and letherjackets all require a different strain of nematode for full effect.

I tell you, I feel more like a circus sideshow juggler than a lawn guy with the amount of multitasking and split decisions I have to make.

Now I'm hearing that the the Ministry of the Environment and the powers that be are starting to get tougher with the 250 golf courses in Ontario. Apparently they've been abusing their right to still use pesticides by applying more than is necessary. But golf is big money and for now, they just pay the fines and do what ever they please.

Perhaps the politicians and big business need to find their fairways infested with one problem, or another so they can rethink this whole issue?...then again no. It's hard for for elected officials to admit they made a mistake...gas-fired power plant in Mississauga anyone?

Yet one day, the golf industry might find itself in the same position many lawn care companies deal with daily- trying to hit the hole from a sand trap. Fore!

To all my golfing friends, if this happens: Say goodbye to absolutes and hello to what ifs and maybes because they're coming for you next buddy. Good luck. You're going to need it.

Hearing no, seeing no, speaking no evil still makes it evil none-the-less.

As the crane flies, or the chinch that stole business

As you can see I was a little torn between the best title to represent this year in lawn care, not just for me, but for everyone in the industry.

Surely the Apocalypse must be coming as we saw every infestation except locusts. With the drought in July how could we not?

I can't recall a year this bad for all manner of pests, Chinch Bug, Sod Webworm, Japanese Beetle, and now Crane Flies. You name it, I could point out damage somewhere. If you think,"well, it's just one of those years", think again especially next Spring when the Leatherjackets start feeding on your lawn courtesy of all the Crane Fly activity you are now seeing.

With few products available to treat this relentless attack, I'm finding more and more people I talk to, are bringing back a little something-something from state-side to try and save their property and maintain their curb appeal--- Carbaryl, 2-4-D, Mecaprop, Dicamba; garden centres south of the border must think they've died and gone to God's green acre.

Now, it's not that these people are criminal and thrive on administering forbidden chemical treatments to their turf--- quite the contrary. They are law-abiding citizens, who pay their taxes and are doing their best to get by. They are simply fed up with the decisions made for them by a chosen few to appease a chosen few and after all they are aware that it's not illegal to have the good stuff, just to use it.

Honestly, putting the products back in the hands of the professionals at least, to me, makes sense and those who choose to treat their lawns could do so properly without injury to turf, or environment. They could make sure the applicators are licenced and regulated, not some student who could give a rat's ass about what he's applying to your lawn. I think this is fair.

Hey, this is just my opinion. I will abide by whatever law is set down...I couldn't afford the fine anyway.

But I'm concerned with the underground applications which now seem rampant, eventually more harm than good might come from the pesticide prohibition. I mean there are some still applying left over Diazanon, a pesticide that affects the nervous system.

Do you really want your neighbour applying this product to their lawn because they can't buy a reasonable alternative?

Yet, there is a provincial election coming up in October, so take a good long look at your lawn, at your neighbours lawn, at the lawns in your community and remember when you fill out your ballot who put these wheels in motion in the first place.

Normally I'd say this is none of my business, but it is my business- one which I want to keep and continue to the best of my ability. As it stands now, that is becoming extremely difficult to do.

Politicians will always be politicians, but you still have the power to send a message.

Make it loud and clear.

See spot run

Hopefully with this weather we've been having you've still been watering the lawn- one deep watering a week is sufficient, or about 1" worth.

And I trust everyone has their mowing height at the highest possible setting if you're even cutting it at all? Three inches will keep your lawn drought tolerant and able to survive the dormancy that comes with the Summer heat and lack of rain.

If you haven't been doing this then you probably have seen the crabgrass encroaching, yet again, from the pavement and lawn edges where it oh-so loves the heat.

The bad news is there is nothing that can be done to control it at this time of the year. Dimension and Acclaim are no longer options and Corn Gluten?...well, you're asking a lot from an organic control in these conditions...so you have crabgrass.

The good news is, crabgrass has a shallow root system, so it's easy to pull up when on the perimeter. However don't let it get to the point of germination, otherwise next year the problem could be a whole lot worse.

The next problem in the heat is Chinch Bug- a top feeding insect that sucks the juice out of your grass rendering it lifeless.

Chinch also love drought and can take out a lawn pretty quick if not dealt with. If you want to know whether you have Chinch, locate a patch of lawn where it is stressed, preferably before 10 AM, and use your fingers to rub the grass vigorously. Then peel back the grass blades to the soil and look if you can see either the nymphs, (black with red on their backs), or the adults, (black with white on their wings).

Ways to combat this insect are to keep the lawn watered and the thatch layer to a minimum (aerate/ rake). I would have said Neem Oil but....oh yeah that organic has now been banned by the PMRA.

Now are you ready for the catch 22 of this whole situation?

So you've been watering regularly, the grass is a decent length, there's no sign of Chinch and the crabgrass is minimal or non existent. You're pretty pleased with your effort until you see signs of Grub damage- a circular brown patch in the middle of the lawn that isn't responding to water and seems to come up like a carpet because the root system is gone.

The beetles have to lay their eggs somewhere and they'll have better success in a nice juicy lawn like yours over one that is burnt to a crisp, dry and hard like concrete.

Unfortunately the only options here are to watch your lawn disappear to an all you can eat grub Thanksgiving, or apply nematodes.

However, know this; the earliest an application can be done is mid August, it has to be performed in rainy/cloudy conditions, or at dusk because UV will kill the microscopic nematodes.

Oh, and you must, must, must water for three days following the application to effectively flush your nematodes into the root zone.

If you're going to do it yourself, be aware of expiration dates and the nematodes must remain refrigerated until use...man, no wonder people tell me they don't work.

Do all this and grubs shouldn't be a problem and you won't have raccoons and skunks digging the hell out of your lawn either.

Yet, there is one way to help combat all this, but it will take time. Over seed every fall with an endophytic grass seed, preferably one that will establish a deep root system and is drought tolerant like Eco Lawn.

Even with all this there are no guarantees anymore. All it takes is one misstep and with Mother Nature tripping horribly over the last two years we might as well turn to Lady Luck after all it couldn't get any worse....right?